Comunicação organizacional e saúde mental: como a comunicação eficaz contribui para o desempenho sustentável nas empresas

Abstract

Organizational communication plays a strategic role in promoting employee well-being and organizational sustainability. This study aims to analyze how effective organizational communication contributes to the mental health of workers and the sustainable performance of private companies located in Bacabal, Maranhão, between November 2025 and May 2026. It is based on the premise that communication failures, information overload, and a lack of active listening practices can foster stress, anxiety, demotivation, and other psychosocial risks in the workplace. The research is exploratory in nature, employing a mixed-methods (qualitative and quantitative) approach based on a literature review and fieldwork conducted with employees from various organizations. The analysis covers aspects such as information clarity, the transparency of communication processes, the role of leadership, and employee perceptions regarding organizational support for mental health. The results demonstrate that communication practices grounded in dialogue, active listening, and constructive feedback contribute to reducing tension, strengthening engagement, and fostering work environments that are healthier, more productive, and more sustainable.