Análise virtual de projetos para emissão de certificado de aprovação de projetos no CBMMA

Abstract

This study proposes the virtual analysis of projects to issue a project approval certificate at CBMMA. Currently, this service is performed through physical documentation delivered to CBMMA and this generates a large document mass in the Military Units that carry out analysis of projects occupying physical space due to the large volume of documentation kept by the Institution without document management. It is also noticed that the CBMMA has a low number of personnel responsible for analyzing projects of many buildings that require CBMMA Approval Certificates. We also have that there are no Military Units in all the municipalities and, therefore, the requesters of these services, by obligation, travel to the nearest municipality that has the Unit responsible for the analysis of the project. Therefore, it was observed that the demand for these services needs to be optimized and the electronic procedural analysis process is a solution to expand the indicators and improve service to society. This work was developed through bibliographic and documentary research, in addition to field research through interviews. In this context, it was inferred that the analysis of projects through virtual means for issuing Certificates of Approval by CBMMA is feasible, as other Public Bodies have already been using virtual environments to serve the public in a safe manner and this generates speed and efficiency in the provision of this service. These actions enhance CBMMA's project analysis services, improving preventive security for buildings throughout the state of Maranhão