Turnover e absenteísmo: estudo de caso em Hospital, rede privada, de São Luís – MA

Abstract

The main objective of this study is to identify and analyze the real reasons for turnover and absenteeism in a hospital in the private network of São Luís - MA, and the impacts that such indices generate for the company, since human resources are extremely important factors for the smooth functioning of an organization. With the rapid changes and ever-increasing demands of the labor market, especially in the hospital environment, maintaining quality in customer service, attracting and retaining talent is a major challenge for the growth of any company. In this way, organizations must adopt strategies to retain talent, which means keeping those who deliver the best results and decreasing expenses related to the turnover of professionals in the company. People management nowadays is an obligation that establishes the success or failure of organizations, due to the importance of this sector, thus becoming a competitive differential for organizations. It is burdensome for the organization the excess of shortages and loss of talent, since they take with them the experience acquired during the work, that is, the company loses time, and the resources that were invested in this collaborator, besides expenses with the dismissal and the hiring of a new employee