As relações humanas no trabalho, nas empresas de médio porte de Pinheiro

Abstract

The interpersonal relationship inside the organizations has been the topic for studies for many years now, form then on our initiative in improving the homan relations, in médium size companies in Pinheiro. Many inquiries were done and put into practice in different groups, which brought to life many answers to several questions that have intrigued some administrators. Some points in common have been detected and related to attitudes and behavior ffom the people in relation to the working field and even to the members o f the informal groups momentaneously formed. The most evident discoveries related to the behavior and then the interpersonal relationship inside the organizations have been the question about satisfaction o f the collaborators’ individual needs, attempting to rise up and understrand the working field, in some ways more localized, these aspects have been investigated in the commercial enterprises o f Pinheiro, aiming to overcome the dificulties coused by the lack o f co-working relationship in the organizations. We aim principally to check the importance o f the interpersonal .relation in the internai communication process in the working field and the reflexes in changing behavior. All this worry is due to the means o f finding ourselves in a globalized economy which has been changing the consumer’s point o f view considerably, bringing altogether new tendencies dictated by the world market and immediately adopted. The benefits that might be reached are countless, being able to the entrepeneurs in the retail market, and using the results o f this study to correct failures, starting to compete in a situation o f equality