Competências essenciais para um gestor eficaz: um estudo sobre os impactos no desempenho organizacional

Abstract

This study aims to examine the key competencies required for effective management and to understand how these skills influence organizational sales performance. In an increasingly competitive and fast-changing business environment, the role of managers has expanded beyond operational tasks, demanding strategic thinking and strong interpersonal abilities. The article adopted a qualitative approach based on a literature review of relevant authors in the field of management. The results indicate that competencies such as leadership, efficient communication, emotional intelligence, decision-making ability, a more critical perspective within the workplace, and a resultsoriented mindset directly impact the performance of sales teams, contributing to better organizational outcomes. Thus, it was observed that there are necessary competencies a manager must develop to face the challenges of the modern world— specifically, identifying the negative impacts of poor management through an analysis of selected authors, addressing perspectives from studies that yielded fruitful management results, and outlining ways to ensure effective management.