O impacto do teletrabalho no desempenho dos funcionários durante a pandemia : uma revisão sistemática da literatura

Abstract

The study addresses the issue of the impact of teleworking on the physical and mental performance of employees during the COVID-19 pandemic. Using a systematic literature review as a method, using the Prisma flowchart model for selection and analysis available in the Scopus and Web of Science, Oasisbr and Scielo databases. 42 articles in English, Portuguese and Spanish were analyzed over a four-year period. The aim was to understand the physical and mental implications of teleworking during the pandemic. The results showed that although teleworking allowed the continuity of activities during the pandemic, it brought with it significant challenges, such as increased work overload, conflicts between professional and personal life, and the mental health of these individuals. Therefore, the study highlights the need for effective management and strategies capable of mitigating these effects, due to teleworking becoming a predominant practice.