Diagnóstico do sistema de atendimento de água na zona urbana de São Bento a partir da percepção dos usuários

Abstract

Basic sanitation is a whole set of services that involve development related to the socioeconomic aspect of a specific region. It is of paramount importance that all services are being handled and provided correctly. In the municipality of São Bento - MA, the lack of basic sanitation is notorious, especially problems related to public supply in neighborhoods of the city. This article surveyed public supply problems by residents of the neighborhoods Alegre, Mutirão, and São Benedito, aiming to identify possible supply failures and their causes. Structured interviews were conducted with residents of each neighborhood in question to acquire the data. The result obtained was that in the Alegre neighborhood, the supply to most households is indirectly sourced from wells, while in the other neighborhoods, it is directly supplied by the concessionaire. Additionally, the importance of obtaining more research on sanitation and its services was addressed, highlighting issues related to public supply to gain more knowledge about the matter.