Implantação e análise da importância de gestão por competência como meio de desenvolvimento de talentos: um estudo de caso da empresa Alpha Transportadora Unidade São Luís

Abstract

The main objective from work was to analyze the effectiveness of the performance evaluation process in Alpha carrier, and as a good management of this process can be critical to retain talent. To achieve this goal, it was found flaws in the process and implemented a new performance evaluation model in order to develop employees of the company driver position. It was addressed in the first instance the responsibility for management explaining the concepts and then the skills mapping being subdivided into functional and leadership skills. Furthermore, it tried to emphasize the importance of performance evaluation and was finally set a new performance assessment flow, simplified and efficient for the company. The methodological approach was defined as a qualitative research approach, as the object is an exploratory and finally research on the technical procedures research is bibliographical, documentary and a case study with the application of two questionnaires with closed questions to a sample 60 drivers. Effective management performance evaluation generates a positive impact on Alpha carrier.