Avaliação da qualidade da mão de obra da construção civil com auxílio de ferramentas do sistema de gestão de qualidade

Abstract

Over the years as we analyze the evolution of technology, we can understand its influence in the construction industry. A pact that generates an indispensable need of companies in the qualification of their professionals, this qualification of their workforce has been generating a very important factor for companies to compete in the national and international market. Whereas, due to the good moment of the sector between 2008 and 2015, there was a great increase in the volume of works in the country in relation to previous years, but the volume of qualified and qualified professionals, to carry out the most diverse activities of the production lines of a work, did not provide the same increase. This result has become worrying for both companies and the Brazilian government, even with large state investments with the creation and requirements for companies to implement a quality system (PBQP-h) over the years. However, companies must implement or improve their professional training plan, which will improve the workforce with courses and lectures, thus improving the final results of your product. Therefore the monograph is based on a case study, which will be presented a methodology for the implementation of some tools of the PBQP-h system and data collection in two constructors of different cities, at the end will be shown the results of the training required by the PBQP- H and their respective forms for obtaining data