A importância do departamento administrativo nas organizações e distribuição de documentos internos: um estudo de caso na sede administrativa dos correios de São Luís - MAA importância do departamento administrativo nas organizações e distribuição de documentos internos: um estudo de caso na sede administrativa dos correios de São Luís - MA

Abstract

The monographic work aims to verify the organization and distribution of all the documents that are received in the administrative department of the Post Office of Maranhão. Upon receiving these documents, they are checked and stamped all in sequence to facilitate the study of the content present only by the section chief, after that process the recipient department is placed, the protocol and delivery are made in each determined sector. The development of this stage is fundamental because other departments to develop their activities depend on this flow, so every team has the responsibility to control these documents. Questionnaires were used, in relation to the elaboration of the theoretical reference, we sought assistance in bibliographical research. The company is made up of a Board of Executive Officers in Brasília that controls each of the boards present in each of the Brazilian states, except for São Paulo, which consists of two, one in the metropolitan region and the other in the interior region, serving all municipalities Brazilians and the municipality that does not yet have an agency is serviced by the closest to the city. It is concluded that, in the opinion of the interviewed servers of the administrative headquarters of the Correios do Maranhão, most of them stated that maintaining the organization of all the documents we receive is a fundamental factor to keep this flow in full exercise, contributing to the development of activities in other Departments of the company.