Logística automotiva: análise da gestão da frota da Polícia Militar do Maranhão

Abstract

It is perceived that the idea of standardization is an intrinsic characteristic of military organizations. In logistics, fleet management emerges as an intelligent technical management instrument that aims to conduct all processes related to transport management, encompassing aspects such as supply, maintenance, visual identification, distribution, etc. In the Military Police of Maranhão (PMMA), fleet management is a philosophy that is constantly developing, always seeking the pertinent advances to better serve the population. The objective of this research was to analyze the officers' perceptions regarding the efficiency and effectiveness of PMMA fleet management. Conceptual aspects of business logistics and military logistics, the importance of standardization in organizations, concepts of fleet management, definitions of efficiency and effectiveness, as well as the presentation of instruments used in the management of the fleet of other Military Police and the description of the fleet management process of the Maranhão Corporation. To consolidate this research, we used the qualitative approach, descriptive, exploratory, bibliography, documentary, field and case study, having as object of study, operational units of the great island of Maranhão and their official heads of the P/4, the Logistics Support Board (DAL) and PMMA's Supply and Maintenance Center (CSM). Data collection was carried out from 01 to 25 October 2018, through the application of a semistructured questionnaire containing 10 questions. It was verified that most of the officers interviewed still do not consider the management of the Institution's fleet to be efficient and effective, reporting the need to make the written standardization of the management process and the implementation of computerized systems that assist in the management of the Institution's vehicles.